A leading European subsidiary in the field of lead production and lead recycling was planning to optimise internal company processes and expand the digitalisation of workflow management.
Cedura was commissioned to model the existing processes on site, to identify weaknesses, to realise organisational quick wins and, in addition, to design the target processes with optimal IT support in order to make the results available to the internal IT service provider as a requirement catalogue.
The project was carried out together with the client’s specialist departments. Reporting was done directly to the management.
The individual phases of the project:
- Unambiguous target definition by the management
- Delimitation workshop to define the affected processes and interfaces
- Actual recording of the processes through direct interviews with those involved in the process
- Visualisation of the processes incl. the organisation, decision-making channels and systems
- Modelling of the associated material and information flows
- Analysis phase – process, organisational and IT support
As a result, our client received a structured and detailed process map, including an overview of weak points and a prepared presentation of the potential for improvement. A final cost/benefit calculation and its evaluation enabled the creation of precisely fitting action and implementation plans.
Based on the findings of our process check and the corporate strategy, we developed efficient target processes that include new procedural instructions and organisational adjustments in conjunction with improved IT support and integration. In doing so, we attached great importance to the involvement of those involved in the process.
Parts of the target concept could be implemented directly without IT adjustments as quick-wins, so that the efficiency of the processes could be significantly increased directly after the analysis phase and the transparency of the workflow was optimised at the same time. For further implementations within the own IT systems and for the preparation of the digitalisation, a detailed IT specification sheet was developed and handed over to the internal IT department.